Privacy Policy
At Parkway Bakery & Tavern, we are committed to safeguarding the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By visiting our website, parkwaybakery.com, you agree to the terms set forth in this policy.
1. Commitment to Privacy and Data Protection
Your privacy matters to us. Parkway Bakery & Tavern respects your right to data privacy and is dedicated to handling your personal information responsibly and transparently. We adhere to strict privacy principles and implement appropriate safeguards to ensure that all personal data is processed in compliance with relevant legal standards.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all personal data collected or processed through our website, services, and communications. Parkway Bakery & Tavern is the data controller for the personal information collected via parkwaybakery.com. This means we determine the purposes and means of processing your personal data.
If you have any questions or concerns related to our privacy practices, you may contact us at [email protected].
3. Categories of Data We Process
We may collect, use, store, and transfer different types of personal data, grouped as follows:
a. Usage Data
Includes information such as your IP address, browser type and version, time zone setting, location data, session duration, and browsing actions on parkwaybakery.com.
b. Account Data
Includes your name, email address, postal address, telephone number, and any login credentials you may use for ordering or account management.
c. Profile Data
Includes your purchasing history, restaurant preferences, interests, feedback responses, and other behavioral data connected to your use of our services.
d. Communication Data
Includes records of your communication with us, such as customer service requests, inquiries made through our contact forms, and correspondence via email or phone.
e. Technical Data
Includes device type, operating system, platform details, browser plug-in types and versions, and other diagnostic and configuration information gathered through your interaction with our website.
f. Transaction Data
Includes details about orders you place through our website, such as billing information, payment details (processed through third-party secure platforms), and delivery instructions.
g. Preference Data
Includes your preferences relating to marketing communications, meal or product interests, and consent status for receiving promotional materials.
4. Legal Bases for Processing
We process your personal data based on the following lawful grounds:
– Consent: Where you have provided specific permissions — for example, opting in to receive marketing emails.
– Contractual Necessity: To fulfill our obligations under a contract with you, such as processing and delivering food orders.
– Legal Obligation: Where processing is necessary for compliance with a legal obligation.
– Legitimate Interests: For reasons such as service improvement, fraud prevention, or security monitoring, provided that your rights do not override these interests.
5. Your Data Protection Rights
We are committed to empowering you with control over your personal data. Under GDPR, CCPA, and other applicable regulations, you have the right to:
– Access: Obtain a copy of the personal data we hold about you.
– Rectification: Request correction of inaccurate or incomplete data.
– Erasure: Request the deletion of your personal data when no longer necessary.
– Restriction: Limit processing of your personal data in specific contexts.
– Portability: Request transfer of your personal data to another provider.
– Objection: Opt out of certain processing, including direct marketing.
You may exercise these rights by contacting us at [email protected]. We will respond in accordance with applicable laws.
6. Security Measures
We employ administrative, technical, and physical measures to safeguard your data. These include but are not limited to:
– Data encryption (in transit and at rest)
– Secure access control and authentication
– Routine systems monitoring and vulnerability testing
– Regular data backups
– Staff data protection training
While no system is entirely immune from risk, we take all appropriate steps to minimize the likelihood of unauthorized access, use, or disclosure.
7. International Transfers
Personal data transferred outside your jurisdiction, including to the United States or other countries, is protected by appropriate safeguards. Such safeguards include adherence to Standard Contractual Clauses (SCCs) and other mechanisms approved by applicable data protection authorities to ensure a level of data protection equivalent to that within the European Economic Area (EEA).
8. Data Retention
We retain your data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. Retention timeframes vary by data type:
– Usage and Technical Data: Up to 12 months
– Account and Profile Data: While your account remains active and for 2 years thereafter
– Transaction Data: Retained for up to 7 years for tax and audit purposes
– Communication Data: Retained for up to 3 years
– Marketing Preferences: Until withdrawn or updated by the user
9. Cookie Policy
We use cookies and similar tracking technologies to enhance your experience on parkwaybakery.com. These may include:
a. Essential Cookies
Required for core functionality, such as secure login and order placement.
b. Functional Cookies
Enable website personalization and memory of user choices.
c. Analytical Cookies
Provide insights into website usage, helping us improve navigation and content relevance.
d. Performance Cookies
Measure performance and detect technical issues to enhance platform stability.
10. Cookie Management and Regulatory Compliance
Upon visiting parkwaybakery.com, you are presented with options to accept or manage cookies via a consent banner, compliant with GDPR and CCPA. You may withdraw your consent at any time via browser settings or our Cookie Management Tool.
Users in California may also opt out of the “sale” of personal information under the CCPA by activating the corresponding privacy link on our site.
11. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data being collected inadvertently, it will be immediately deleted. Parents or guardians who believe their child may have submitted personal data should contact us at [email protected].
12. Policy Updates
We reserve the right to amend this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, communicated through direct communication channels or website notifications. Continued use of parkwaybakery.com after any modifications constitutes acceptance of the updated terms.
13. Contacting Us
For any questions, concerns, or requests regarding your personal data or this Privacy Policy, please email us at:
We are committed to upholding your privacy rights and ensuring compliance with GDPR, CCPA, and other applicable data protection regulations.
Thank you for trusting Parkway Bakery & Tavern with your personal information.